The Cloud PBX that ships with an AI agent baked in.
TelzLink's Cloud PBX is an AI-native business phone system that replaces on-prem PBXs and legacy hosted PBXs alike. You get extensions, IVR, call routing, voicemail, a WebRTC softphone in every browser, and a real AI voice agent — all in one dashboard, live in about five minutes with no engineers required.
Problems this solves
Legacy PBXs take weeks to deploy
On-prem systems need hardware, cabling, and engineers. Even most 'cloud' PBXs demand hours of provisioning and per-seat licensing. TelzLink is self-serve — sign up, pick a number, invite your team, take calls.
AI is bolted onto old telephony
Most vendors added an AI agent as a third-party add-on. That means extra latency, extra bill, extra breakage. TelzLink was designed around the AI agent from the first line of code.
Per-seat pricing punishes growth
Traditional PBX pricing charges by the seat regardless of usage. TelzLink offers flat per-seat and per-minute pricing — pay for what fits your business, switch anytime.
How it works
Provision a number
Pick a local, national, or toll-free DID from 140+ countries. Or port your existing numbers — we guide you through it.
Configure your call flow
Drag-and-drop IVR, ring groups, business-hours routing, voicemail-to-email. The AI voice agent can be the first thing every caller hears.
Invite your team
Every user gets a WebRTC softphone in their browser and a mobile-ready SIP account. No desk phones required — but the platform works with them too.
What's included
Unlimited extensions
Add as many users, ring groups, and departments as you need. No per-extension tax.
Visual IVR builder
Design multi-level auto-attendants with a drag-and-drop editor. Deploy in minutes, edit anytime.
WebRTC softphone
Every user gets a browser-based softphone — no downloads, works on any device.
AI voice agent, native
The AI agent runs on the same platform as the PBX. Sub-500ms latency. No third-party integration needed.
Voicemail + transcription
Every voicemail transcribed and emailed. Search by keyword across months of messages.
Call recording + retention
Record any queue, any extension, any campaign. Encrypted at rest with signed URLs.
Business-hours routing
Different flow during hours, after hours, holidays, weekends. Timezone-aware.
Call queues + hold music
Route inbound to skill-based queues with real-time wait-time announcements.
SIP trunking included
Outbound calling on carrier-grade routes to 140+ countries. Least-cost routing built in.
Frequently asked questions
What is an AI-native Cloud PBX?
An AI-native Cloud PBX is a business phone system designed around the AI voice agent from the first line of code, rather than bolting an AI add-on onto legacy telephony. This changes the latency, the developer surface, the pricing model, and the reliability of the agent itself.
How long does it take to deploy?
A standard deployment takes about five minutes. Sign up, pick a phone number, invite your team, and start making calls. The AI voice agent can be configured in under an hour using our visual builder. Enterprise white-label deployments typically go live within two weeks.
Can I port my existing numbers?
Yes. TelzLink ports local, national, and toll-free numbers from any US carrier and most international carriers. Porting typically takes 5–15 business days depending on the losing carrier; we guide you through the LOA and status the entire way.
Do I need to buy desk phones?
No. Every user gets a browser-based WebRTC softphone that works on desktop and mobile — no software to install. The platform also supports standard SIP desk phones (Yealink, Poly, Grandstream, Cisco) if your team prefers hardware.
How does the AI voice agent integrate with the PBX?
The AI agent is a first-class endpoint in your call flow — you can send inbound calls to it before, after, or instead of a human queue. Handoff to a live agent is a warm transfer with full call context. There is no third-party integration to configure.
How is the Cloud PBX priced?
Two options. Flat per-seat tiers start at $29/mo (Starter). Or pay per-minute at $0.008 outbound and $0.004 inbound, with no seat minimums. Switch models anytime. Both options include the AI voice agent, unlimited extensions, and the WebRTC softphone.
Is this HIPAA-compliant?
TelzLink's Cloud PBX is HIPAA-ready with a signed BAA available. Call recordings are encrypted at rest, access is logged, and data can be region-pinned. For fully-compliant deployments, work with our team on the security review checklist during onboarding.
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